Here at Ulula baby food we understand parents often want their baby’s food delivering as soon as possible. That’s why we try our very hardest to make sure your orders are sent out straightaway and why we always use a 24 hour courier service. From the feedback we receive, our quick turn around on orders is very much appreciated.
Tracking your Baby Food Order
As standard, of course, our courier sends an email with tracking details as soon as your order is picked up from our warehouse. Now we are pleased to be able to offer an enhanced service that allows you to also receive updates on your parcel via text. As from 1st June 2014 customers will receive two texts, one confirming that the parcel is out for delivery and the other letting them know the parcel has been either delivered, carded or left with a neighbour.
All you need do to take advantage of this service is to continue to provide your telephone number as you checkout and place your order for your baby’s food. Mobile numbers will receive the notifications by SMS message while landline numbers will receive an automated voice message with details of your parcel’s progress.
Want to Opt Out?
I hope that you find this enhanced service useful, and that it makes it easier for you to keep an eye on your parcel once it has left the Ulula premises. Of course, not everyone wants or needs to receive such messages, so if you wish to opt out of the service please make a note in the ‘Additional Information’ field during checkout and we’ll make sure we don’t enter your phone details as we book your parcel. Please do continue to provide a phone number though as we sometimes need to ring customers regarding a query with an order so that we can get it sent out as quickly as possible.